The CFPB has a new tool to examine customer service at banks Banking December 10, 2024 WASHINGTON — Questions added to the Consumer Financial Protection Bureau’s consumer complaint form could portend a new enforcement front for…
Best banks for customer experience Banking December 3, 2024 Best banks for customer experience Source link
Finastra customer files stolen in data breach Banking November 22, 2024 This week, Finastra, a financial software company that says it serves “45 of the world’s top 50 banks” and has…
Citi to move risk models, workforce and customer apps to Google Cloud Banking October 29, 2024 Enjoy complimentary access to top ideas and insights — selected by our editors. Citigroup has begun moving some software applications…